P120 Simplified Design, Budget-Friendly Price

Structure: Full aluminium structure
Louvre Type: Single layer Louvre
Louvre Size: 170 × 32 × 1.5 mm
Beam Size: 120 × 82 mm
Post Size: 100 × 100 mm
Overall Height (Louvres Closed): 2500 mm
Overall Height (Louvres Open): 2554 mm

Delivery Charges
-Free delivery for Victoria (VIC), New South Wales (NSW), Queensland (QLD), South Australia (SA), Australian Capital Territory (ACT)
-For other states, territories, and regional or rural areas, please contact us for a customised shipping quote prior to placing your order.

Order Processing
-Please allow up to 3 business days after full payment is received for order processing and dispatch.
-Orders will not be dispatched until payment has been made in full.
-Preorder now for estimated delivery within 8–12 weeks.

Dispatch Time
- In-stock items: Dispatched within 1-3 business days after payment;
- Pre-order items: Dispatched per the confirmed lead time (usually 8-12 weeks);
- Custom-made items: Dispatched within 8-12 weeks, specific time advised by customer service;
- Dispatch may be delayed due to stock shortage or force majeure, and we will notify you in advance.

Delivery Time
- Starts from the date of dispatch. 3-7 business days for major Australian cities, 7-14 business days for remote areas;
- Delivery time is an estimate and may be delayed due to peak seasons, weather, traffic, etc. We will strive for timely delivery;
- For express delivery, please contact customer service to confirm feasibility and additional fees when placing an order.

Delivery Hours
- Regular hours: 9:00-18:00 Monday to Friday (no delivery on weekends and public holidays);
- Customized time slot: To request a specific delivery time, please leave a note when ordering or contact customer service. We will coordinate with the logistics provider, and the final arrangement is subject to actual confirmation.

Receipt Requirement
- Inspect the product appearance and packaging on delivery. If damaged, note the issue on the delivery document, take photos, and contact customer service immediately;
- If authorizing others to receive the package, the recipient shall perform the inspection obligation. Signing for receipt is deemed confirmation of the product's good condition.

1.Installation Manual & Video
An installation manual and step-by-step installation video will be provided for reference.
For smaller P120 sizes, DIY installation is possible for customers with basic hands-on experience
WhatsApp: 0466 955 818

2.Professional Installation Service
If you prefer professional installation, we can arrange an experienced installation team to assist you.
Please contact us in advance to schedule an installation.
Email: support@everpergo.com.au
WhatsApp/Phone: 0466 955 818

3.Installation Cost
3x3m or smaller: $1,000
4x3m/5x3m: $1,200
6x3m/8x3m: $1,500

Return Policy
- In-stock items: Eligible for return within 30 days of receipt, provided they are unused, unassembled, and in original packaging. Refund will be processed within 3-5 business days.(excluding original shipping fee);
- Pre-order/custom items: Made-to-order, non-refundable and non-returnable;
- Damaged/missing items: Note the damage on the delivery document, take photos, and contact customer service within 24 hours of receipt. We will arrange free replacement parts;
- Full refund eligibility: If the product is confirmed faulty and unrepairable/unreplaceable, or does not match the website description. Full refund includes shipping fee.

Refund Process
- Submit return request: Contact customer service with order number, product photos, and issue description;
- After approval: We will provide the return address. Return shipping fee is borne by the buyer (except for quality issues);
- After receipt of returned item: Refund will be processed within 3-5 business days.

Adding a pergola to your outdoor area boosts both its market value and visual appeal. With the right care and regular upkeep, it will retain its functionality and stand the test of time through Australia’s diverse seasons—from scorching summers to rainy winters. Below is a detailed maintenance guide to keep your pergola in top shape year-round.

Regular Inspections
Frequency: Conduct inspections several times a year.
Structural Check: Examine seams, joints, and tracks for signs of wear, rust, or corrosion. Addressing these issues promptly maintains the structural integrity.
Motor Maintenance: If your pergola is motorized, ensure the motor remains free from dust and debris to function efficiently.
Debris Removal: Clear accumulated debris such as twigs and leaves, especially from roof slats, to prevent operational hindrances.
Vegetation Control: Trim nearby vines and bushes to prevent potential damage to the pergola structure.

Cleaning Procedures
Initial Rinse: Use a hose or bucket to remove loose dirt from the pergola's surface.
Gutter and Slat Cleaning: Inspect and clear gutters and roof slats of dirt buildup, then flush with water to ensure thorough cleaning.
Mild Detergent Wash: Prepare a solution of warm water mixed with a small amount of mild detergent. Avoid harsh chemicals that can strip protective coatings.
Gentle Scrubbing: Using a soft-bristled brush or sponge, gently clean the structure following the grain to prevent scratches.
Thorough Rinse: After cleaning, rinse all soap residues with clean water.
Drying: Wipe down the pergola with a microfiber cloth or towel to prevent water spots and streaks.

Cleaning Frequency Based on Environment
Urban Areas: Clean every three months.
Rural Areas: Clean every six months.
Industrial and Marine Environments (within 1 km of the sea): Perform monthly cold-water washes and biannual warm water with detergent washes.

Accessory Maintenance
Privacy Screens: Wipe visible dirt with a damp sponge. Avoid harsh chemicals to prevent material damage. Allow to air dry after cleaning.
Shutter, Slatted, or Patterned Walls: Clean with warm soapy water and a cloth, rinse with clean water, and let air dry.
Glass Walls and Doors: Use a glass cleaner and microfiber cloth to remove marks and dirt.
Sliding Doors: Regularly inspect tracks to prevent dust and dirt buildup; use a handheld vacuum if necessary.

Retractable Shade Blinds Usage
Storage Position: Keep retractable shade blinds open when not in use.
Wind Protection: Leaving blinds down during high winds can cause damage, which may not be covered under repair warranties.